Ann brings over a decade of experience in customer service, finance, and business management. Before stepping into the current role, she spent eight years with Farm Bureau as both an agent and customer service representative, while also managing the books for three different companies. Her background also includes experience at Liberty Tax, a credit union, and working alongside Michele Wessel. Ann holds an Associate’s degree in Business Management from Baker College, as well as a German degree in Hotel Management. Outside of work, she enjoys spending time with her daughter, traveling, hiking, walking the dog, dancing, and going to the movies. She also loves returning to Germany to visit family and friends.